7 Key Components of an Effective Workplace Violence Prevention Plan
Workplace violence cannot be 100% prevented. However, there are steps to take in reducing the risk of violence within the workplace and the resulting damage such as lost revenue, lawsuits, employee absenteeism, or business closings. To help safeguard your business, it is critical to develop a workplace violence prevention plan and conduct routine workplace violence awareness training. After all, prevention is a shared responsibility and should be promoted as such.
Developing an Effective Workplace Violence Prevention Plan
Every company’s workplace violence prevention plan should include, but not be limited to, the following components.
1. Workplace Violence Prevention Policy
The policy should clearly state your organization’s commitment to providing a safe and secure workplace for all employees and visitors. The policy should outline a “No Tolerance” stance when it comes to acts of violence including threats, intimidation, stalking, bullying, harassment, and physical violence. The policy should also include a “No Weapons” in the workplace strategy.
2. Incident Notification Process
All employees should know the process for reporting workplace violence incidents. A matrix can help organize the process. Communication portals such as a dedicated phone line with mailbox and a dedicated email should be readily available to employees for reporting incidents.
3. Threat Management Team
Include information about the multidisciplinary team whose purpose it is to respond to incidents or reports of troubling behavior under the Workplace Violence Prevention Policy. This team usually consists of members from Corporate Security, Human Resources, and Legal.
4. External Resources
Include contact information for third-party experts in violence risk assessment. These resources can help the Threat Management Team develop a proper course of action following an incident. Other third-party contacts may include organizations that support your Employee Assistance Program with services such as threat assessments, psychological profiling, and emotional support.
5. Threat Response Best Practices
Develop and include guidelines for the Threat Management Team to follow during investigations and incident response.
6. Physical Protection Systems
Include information on the physical protection systems that are in place and operating within the organization. Systems may include electronic access control and visitor management systems, intrusion detection, alarm monitoring, and closed circuit television.
7. Training Modules and Schedule
Proper planning requires training. Your plan should outline training module topics and yearly training schedules. Workplace Violence Awareness program training modules should be disseminated to all members of an organization.
Hudson Physical Security Consulting has assessed and consulted on more than 52 workplace violence incidents. If you need help developing a workplace violence prevention plan or taking proper action following an incident, please contact us.